YukonGold – Terms

YukonGold Casino Terms and Conditions

1. General

  1. These Terms and Conditions (“Terms”) govern customers (“Player,” “Players,” or “You”) who access or use the products, software, websites, and other services provided by Yukon Gold Casino (“Casino,” “Website,” “Service,” “We,” “Us,” or “Our”).
  2. A Player must register an account and make a deposit before using the Service.
  3. Terms of Use Agreement
    1. You may download one copy of this Agreement to a single computer for personal, non-commercial use. Any other reproduction, modification, distribution, public performance, or display requires prior written permission from Yukon Gold Casino.
    2. The Agreement must not be used for unauthorised purposes.
    3. The Player agrees that the Casino may collect, process, and analyse Player Data for artificial intelligence training, machine-learning development, and related research. This information may include gameplay records, behavioural patterns, performance indicators, user interactions, and content submitted by the Player. Where applicable law requires separate consent, it will be requested before personal information is processed for these purposes.
    4. BY ACCESSING THE WEBSITE OR REGISTERING AN ACCOUNT ON YUKONGOLD-CANADA.CA, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND ACCEPTED THESE TERMS. IF YOU DISAGREE WITH ANY PROVISION, YOU MUST NOT USE THE SERVICES.
  4. Yukon Gold Casino considers these Terms reasonable and fair. Players who need clarification about the Terms or another part of the Service may contact the support team.
  5. The Casino may amend or remove any provision at its sole discretion without advance notice. Players should review this page periodically. Continued use of the Website or Services after changes are published constitutes acceptance of the revised Terms. Players may also receive notification of significant updates by email.
  6. The official version of these Terms is published in English. Translations may be provided for convenience and in good faith. If the meaning of a translated version differs from the English text, the English version will prevail.
  7. If a court or regulatory authority finds any provision invalid or unenforceable, the remaining provisions will continue to apply. The affected provision will be interpreted in a lawful manner that reflects its original purpose as closely as possible.
  8. Yukon Gold Casino may change its products, software, websites, or system requirements at any time without notice.

2. About the Casino

  1. Licensing and regulatory bodies: Yukon Gold Casino is a brand managed by Fresh Horizons Limited. Its registered address is Palm Grove House, P.O. Box 438, Road Town, Tortola, VG 1110, British Virgin Islands. The Casino operates under licence number 00972, issued under the terms of the Kahnawake Gaming Commission in Canada.
  2. Yukon Gold Casino is authorised to operate yukongold-canada.ca.

3. Financial Institution

  1. Yukon Gold Casino is not a financial institution. Funds held in active or dormant Player accounts do not earn interest. This applies to deposits, available balances, and pending withdrawals. Additional information appears in the Account Dormancy section.
  2. The Casino does not provide legal or tax advice.
  3. Players requiring assistance with tax or legal matters should consult an appropriately qualified professional.
  4. The use of Yukon Gold Casino or its systems for currency-exchange arbitrage is strictly prohibited. If the Casino determines that a Player intentionally used its systems to obtain an arbitrage profit, the relevant gains may be forfeited and deducted from the account balance without advance warning.

4. Participation and Jurisdiction

  1. Registration and gambling activity are not permitted for anyone below the legal gambling age in their jurisdiction.
    1. If a Player is found to be under the applicable legal age, the account will be terminated and any accumulated winnings will be forfeited to the Kahnawake Gaming Commission.
    2. The Casino is not responsible for accounts fraudulently created by individuals below the legal gambling age.
  2. Electronic or other verification checks may be conducted at any time. The Casino may also request valid documents to confirm a Player’s identity or satisfy regulatory requirements.
  3. Each Player is responsible for determining whether online gambling is lawful in their country, place of residence, or current location. The availability of the Services does not authorise anyone to violate applicable laws or regulations.
  4. The Casino is not liable for breaches of local, state, national, federal, or other laws resulting from a Player’s gambling activity.

5. Player’s Casino Account

  1. Registration information must be complete and accurate. Yukon Gold Casino may verify the submitted details by requesting identification documents through email or another available channel.
  2. An account containing inaccurate or incomplete information may be suspended while verification is pending. If the process cannot be completed, the Casino may suspend or close the account. Depending on the circumstances, balances and winnings may be confiscated or refunded, and deposits may be voided. Further information appears in the Verification Procedure section.
  3. Players must keep their personal and contact details current. The support team should be informed of changes to an address, email address, telephone number, or other registration information.
  4. Each Player may open and operate only one account. If multiple accounts are identified, they may be suspended and associated winnings may be confiscated. Sign-up bonuses must not be claimed through more than one account.
  5. Players may choose a password, which must be kept confidential. Activity performed through an account will be considered valid when the correct username, password, or biometric credentials have been entered.If biometric login is activated, only the account holder’s biometrics may be registered on the device. The Casino does not verify that the stored biometrics belong to the Player. Biometric information remains on the Player’s device.
  6. The Player is responsible for protecting their username, password, and other login credentials. They are also responsible for all actions performed through the account. Yukon Gold Casino is not liable to the Player or a third party for losses caused by a failure to keep login information secure.
  7. An account may be closed or suspended without a refund if the Player has shared their login credentials with another person.
  8. Yukon Gold Casino will not use its relationship with a Player to conduct unauthorised activity on the Player’s operating system or Casino account.
  9. Account activation messages and other Casino communications may be sent to the email address provided during registration.
    1. Players may be offered the option of receiving push notifications on their devices. A third-party provider that complies with the data-protection requirements applicable in the Player’s country may be used to deliver these notifications.Push notifications are activated only after the Player opts in. They can be disabled through the browser or device settings at any time. Enabling notifications confirms the Player’s acceptance of these conditions.
  10. A Player who previously unsubscribed from Casino communications may ask the support team to restore their subscription.

Account Dormancy

  1. An account may be classified as dormant if the Player has not placed a wager, made a deposit, or requested a withdrawal for a period determined at the Casino’s discretion.
  2. To protect Player funds, Yukon Gold Casino may remove the balance from a dormant account within a maximum period of 60 days. The balance may include both cash and bonus funds.Bonus funds will be forfeited. The cash balance may be restored to the Casino account upon request within a reasonable period, provided the Player successfully completes the required identity and security checks.
  3. Transfers between individual Player accounts are strictly prohibited.

Account Suspension or Closure

  1. Yukon Gold Casino may close or suspend an account at its sole discretion after giving appropriate notice and explaining the reason. This includes unauthorised use of the account. No refund of the account balance will be provided.
  2. Unauthorised use may result in the termination of the gambling account. The Casino may also terminate any Casino Rewards accounts belonging to the Player.
  3. If a Player discovers unauthorised access, stolen login credentials, or another security breach, the Casino must be notified immediately.
  4. Players who wish to close their accounts should contact the support team.

6. Verification Procedure

  1. Yukon Gold Casino may request verification documents after a deposit or before processing a withdrawal. Where necessary, documents may have to be certified by a registered notary or another registered professional. Requested materials may include:
    1. Evidence that the Player owns the financial account used for deposits or withdrawals. Suitable evidence may include a copy of the physical payment card, a bank statement, or relevant screenshots from an eWallet or another payment method.
    2. A copy of a valid identity document, such as a passport, driver’s licence, or government-issued identity card.
    3. Proof of residence, such as a utility bill or bank statement issued within the previous three months.
  2. All documents must be clear and legible. If submitted materials are incomplete, obscured, altered, or otherwise considered unacceptable, the Player must provide additional information until their identity can be verified.
  3. Documents will not be accepted if the Casino has reasonable grounds to believe they are false or accompanied by misleading or inaccurate information. An unsuccessful verification may result in account termination or rejection of a withdrawal request.
  4. A withdrawal may remain unprocessed until identity verification has been completed satisfactorily.

7. Use of Bots and Illegal Software

  1. Using malicious programs or exploiting bugs in gaming software available through the Casino platform is prohibited.
  2. Players must not use software or hardware to alter a game, influence its outcome, or obtain a financial advantage. Funds acquired through such methods will be confiscated immediately.
  3. The use of a virtual machine may be treated as a deliberate attempt to manipulate gameplay or mislead the Casino. Financial gains obtained under these circumstances will be confiscated.

8. Interruptions to Casino Activity

  1. Yukon Gold Casino accepts no liability for losses or damage allegedly or actually connected with its software or content. This includes operational or transmission interruptions, data loss or corruption, communication failures, payment-processing issues, misuse of the Website, and errors or omissions in its content.The Casino may close or suspend an account after giving appropriate notice and explaining the reason.
  2. If a system or communication error affects random-number generation, bet settlement, or another part of the Service, the Casino will not be liable for losses resulting from that error. All bets placed on affected games may be voided.
  3. If the Casino system malfunctions, wagers placed during the affected period and payouts generated by the malfunctioning game or Service will be void. This applies to failures involving operating systems, browsers, software, or hardware.
  4. The Casino may refuse or limit any wager at its sole discretion. If a stake is declared void, the amount deducted in connection with that wager will be returned to the Player’s account.A wager becomes valid only after it has been accepted by the Casino server. Before acceptance, communications from the Player are not binding, and Website information represents an invitation to play only.A malfunction affecting the Website, software, or device voids all plays and payouts. A decision to waive a rule in the interests of fair play applies only to that individual occurrence and does not establish a precedent.
  5. Winnings resulting from a hardware or software malfunction may be voided. A Player who knowingly exploits an error may have their account closed and their deposits or winnings forfeited. All bets are void when the Website system malfunctions.

9. Responsible Gambling

  1. Gambling is intended as a form of leisure and entertainment, but it can become addictive. Responsible-gambling tools include:
    1. Cooling-off periods ranging from 24 hours to six weeks.A six-month self-exclusion period.Deposit limits.Referrals to organisations that assist people affected by gambling-related problems.
    More information is available in the Responsible Gambling Policy.

10. Support, Disputes and Complaints

  1. Players may contact the Casino Support Centre to ask questions, request account assistance, or submit a complaint or dispute.
  2. The Player should contact the Casino if a claim or dispute arises from a current or previous transaction. If the matter cannot be resolved internally, it will be referred to eCOGRA as the Alternative Dispute Resolution entity.Its decision will be final after every involved party has been given a full opportunity to present their position.
  3. Complaints and claims must be submitted within six months of the relevant issue occurring.
  4. A complaint may also be sent directly to the Kahnawake Gaming Commission at [email protected].

11. Sign-Up Offer: Terms and Conditions

  1. The offer is available only to new Players who register an account.
  2. Bonus amounts are credited as bonus funds rather than cash to the Player’s Casino account or Casino Rewards account.
  3. Every deposit made with Yukon Gold Casino is treated separately for the purposes of this promotion. Several consecutive deposits cannot be combined to satisfy the [sign-up bonus](/en/bonus/) requirements.Only the first two individual deposits will determine the bonus amounts awarded under the promotion.
  4. The first qualifying deposit awards 150 free spins on Mega Money Wheel, giving the Player opportunities to win the available jackpots. Each spin is valued at $0.10. The minimum first deposit is $10.
  5. Winnings obtained from the Mega Money Wheel free spins are added to the Casino account as bonus funds.
  6. If the highest Mega Money Wheel jackpot is awarded as bonus funds, the Player may request that the prize be transferred to their cash balance. This conversion applies only to the top jackpot prize.Funds wagered before the conversion request is made remain subject to the Casino’s wagering requirements. Losses incurred before conversion cannot be recovered. Any subsequent withdrawal must comply with the Bonus and Cash Account: Terms and Conditions.
  7. By participating in the promotion, the Player agrees to fulfil the wagering requirements for all bonuses and winnings in accordance with the General Promotion Terms and Conditions and the Bonus and Cash Account: Terms and Conditions.
  8. The promotion must be claimed by making the first deposit within seven days. Yukon Gold Casino may modify the offer after that period.

12. Bonus and Cash Account: Terms and Conditions

  1. The Player’s total account balance consists of a cash balance and a bonus balance.
  2. Bonus funds cannot be withdrawn directly but may be used to place wagers.
  3. For the first and second deposits, the Player may withdraw the cash portion of the account balance at any time. Doing so will forfeit all remaining bonus funds, including bonuses connected with the withdrawn deposits that have not yet been credited or redeemed.
  4. Bonuses awarded on the first and second deposits must be played through 200 times before the bonus balance is converted into cash. The converted funds may then be withdrawn.
  5. Bonus funds credited from the third deposit onward are subject to a 30-times play-through requirement before conversion to cash.
  6. Play-through is accumulated whenever a wager is placed. Wagers funded from either the cash balance or bonus balance contribute towards the requirement.
  7. For withdrawal purposes, wagering requirements begin to accumulate after all bonus funds have been added to the Casino account.
  8. Before the third deposit, each wager is deducted proportionally from the Player’s cash and bonus balances. The proportions are calculated according to the amount available in each balance. Winnings are returned to the two balances in the same proportions.If the Player requests a withdrawal, the bonus balance is reset to zero. A Player who withdraws deposited funds will therefore lose any bonus funds remaining in the account.From the third deposit onward, wagers are deducted from the cash balance first. Bonus funds are used only after the available cash balance has been exhausted.
  9. Before the third deposit, winnings are credited to the cash and bonus balances in the same proportions used to fund the wager.From the third deposit onward, winnings from cash-funded wagers are credited to the cash balance. Winnings from wagers funded with bonus money are returned to the bonus balance.
  10. From the third deposit onward, if a winning credit would cause the bonus balance to exceed the combined value of all awarded bonuses, the excess amount will be transferred to the cash balance. This calculation excludes automatic transfers that have already occurred.
  11. Unfinished wagering requirements from one bonus will carry over when another bonus is redeemed before a new deposit is made.
  12. Different games may contribute different percentages, up to 100%, towards the required play-through.

For example, a Player who receives a $100 bonus would need to wager approximately $20,000 on slot games with a 100% contribution before requesting a withdrawal.

  1. Game contribution rates are calculated as follows:
  2. Slot games contribute 100% towards wagering requirements.
  3. Table games, including poker, blackjack, roulette, and baccarat, along with parlour games and other game categories, contribute 2%.
  4. All Aces Video Poker and Flippin’ Awesome Shields of Asgard do not contribute towards wagering requirements and do not award loyalty points.
  5. Yukon Gold Casino may determine the contribution rate for newly released games based on their metrics at the time of release.
  6. Bets made using a double-up feature do not contribute towards wagering requirements.
  7. Live Casino, table, parlour, and other games contribute 2% towards wagering requirements.

13. General Promotion Terms and Conditions

  1. A promotion may be claimed only once per device, person, household, family, physical address, email address, financial account, IP address, or shared network. Shared networks include those used by workplaces, libraries, universities, and schools.If a bonus is claimed more than once, associated winnings may be confiscated and the relevant Casino account may be closed.
  2. Unless the conditions of an individual offer expressly state otherwise, promotions cannot be combined. Offers apply only to deposits and wagers made through Yukon Gold Casino.
  3. Reasonable efforts will be made to credit promotional bonuses within one business day or sooner.Promotions earned over a specific period, such as a weekend or calendar month, will be credited within one business day after that period ends. A weekend bonus may therefore be awarded on Monday, while a monthly bonus may be credited on the first business day of the following month.
  4. If the card, eWallet, or financial account used to qualify for a sign-up bonus is not registered in the Casino account holder’s name, Yukon Gold Casino may void the associated winnings.Winnings may also be cancelled if the Player attempts to withdraw them through a financial account belonging to someone else.
  5. Promotions are reviewed regularly. The Casino may modify an offer or its conditions at any time.
  6. Yukon Gold Casino may correct errors involving bonus points, Casino credits, or awarded prizes. Winnings will remain unaffected, but the account balance may be adjusted to reflect the correct amount.
  7. Promotional bonuses or prizes that remain unused for more than 60 days after registration will be forfeited. A bonus or prize is considered used after the minimum wagering requirements have been fulfilled.The sign-up offer is determined by the date on which the account was opened. If the account later becomes dormant, the Player will still receive the offer that applied on the original registration date.
  8. If a Player wins an amount considered suitable for publicity by Casino Management, the Player agrees to be available for a related event organised by Yukon Gold Casino. Reasonable efforts will be made to protect the Player’s privacy.
  9. Yukon Gold Casino may use a Player’s first name or initials in announcements concerning promotional results.
  10. Only promotions specifically advertised on the Casino Website will be honoured. Offers distributed by other parties, including affiliated individuals or organisations, may not be recognised and may be treated as invalid.
  11. Promotional materials issued by Casino Rewards are intended only for the named recipient and cannot be transferred. The Player must have received a written invitation addressed to them by Casino Rewards to participate in the relevant promotion.
  12. Unless the conditions of an individual promotion state otherwise, merchandise and cash prizes do not include taxes, registration costs, licensing fees, insurance, postage, or delivery expenses.
  13. Cash prizes awarded by Yukon Gold Casino will be deposited directly into the recipient’s Casino account or Casino Rewards account.
  14. The Casino may restrict a Player’s eligibility to participate in a promotion at its sole discretion.
  15. Yukon Gold Casino may withdraw the sign-up offer or other promotions from a Player’s account or linked accounts after providing appropriate notice. Reasons may include a breach of promotional conditions or conduct intended to exploit an offer.

Violations include:

  1. Using an account primarily to exploit promotional offers without demonstrating meaningful use of personal funds or a genuine intention to play. Redemption of promotional offers may be suspended until the Player establishes a history of periodically risking personal funds.
  2. Using multiple-account or proxy-account strategies.
  3. Yukon Gold Casino may withhold withdrawals or confiscate winnings resulting from irregular play. Examples of irregular play include:
  4. Placing a single wager equal to or greater than 25% of the credited bonus before fulfilling the applicable play-through requirement. In roulette, a single wager means the combined value of all chips placed for one spin.
  5. Using a double-up feature to increase the wager value.
  6. Placing even-money bets in Sic Bo, Craps, or Roulette.
  7. Activating a game feature after the bonus balance used to accumulate credits for that feature has reached zero.
  8. Withdrawing all or part of deposited funds before redeeming the associated bonus.
  9. Using autoplay specifically to complete bonus-account wagering requirements.
  10. Using deliberately low-risk, equal, zero-margin, or hedged betting strategies to circumvent the intended purpose of wagering requirements.
  11. Yukon Gold Casino employees, officers, and directors are not eligible to participate in promotions. This restriction also applies to personnel of promotional agencies, licensees, licensors, service providers, associated or affiliated companies, and the immediate family members of such persons.

14. Payments and Winnings

General Terms and Conditions

  1. Players are responsible for understanding the conditions governing accepted payments and the distribution of winnings. They must also remain informed about amendments to these conditions. Updates may be communicated by email.
  2. Players must not deposit funds obtained unlawfully or dishonestly. Funds connected with money laundering, terrorist financing, or other illegal activity are also prohibited.
  3. Yukon Gold Casino may confiscate a withdrawal or account balance suspected of being linked to fraud, including identity theft or payment fraud.
  4. Criminal or suspicious activity may be reported to the relevant authorities. If such conduct is suspected or confirmed, the account may be suspended indefinitely, winnings may be voided, and balances may be confiscated.
  5. Transfers between Players’ financial accounts or the funding of several accounts from a common source may be considered fraudulent and investigated.The Casino may void winnings connected with this activity, suspend the associated accounts indefinitely, and confiscate their balances.
  6. If a financial account used for deposits or withdrawals is not registered in the Player’s name, the Casino may suspend the Casino account or financial account indefinitely.
  7. The Player must ensure that sufficient funds are available in the financial account used for a deposit. Funds must be available both when the deposit is initiated and when the account is charged.If funds are insufficient at either stage, Yukon Gold Casino may reject the deposit, void winnings, and confiscate the Casino account balance. The Player may be required to provide satisfactory evidence showing that sufficient funds were available at the relevant time.
  8. If a deposit is recalled, charged back, disputed, revoked, rejected, or otherwise remains unpaid, the Player’s winnings may be voided and balances may be confiscated. All accounts belonging to the Player across the Casino Rewards network may also be locked.A decision not to exercise these rights in one case does not prevent the Casino from enforcing the same or another provision in the future.
  9. Players are responsible for retaining copies of transaction records and previous and current versions of the Website’s policies and rules.
  10. Yukon Gold Casino may conduct identity, source-of-funds, financial-account, and other background checks. Players may be required to provide supporting documents or additional information.Failure to comply with such a request may result in winnings being voided, deposits and withdrawals being restricted, account balances being confiscated, or the account being locked indefinitely. Additional requirements appear in the Verification Procedure section.
  11. Yukon Gold Casino does not impose a fee for deposits. Payment providers, financial intermediaries, or the Player’s financial institution may charge separate transaction fees.The Casino is not liable for fees imposed by external companies or financial institutions.
  12. If the Player asks to store the three-digit CVC associated with a particular card on the device used to access the Casino, the Player also authorises its retrieval and use for future Casino purchases and accepts responsibility for this choice.

Payment of Winnings and Withdrawals

  1. Winnings are credited to the cleared balance in the currency assigned to the Player’s account. To withdraw some or all available funds, the Player must enter the requested amount and select an available withdrawal method.
  2. Minimum and maximum limits may apply to individual transactions and daily, weekly, or monthly withdrawals. These limits may vary according to the Player’s country and selected payment method.
  3. A withdrawal processed in a currency different from the account currency will require conversion. The rate will be based on the average daily interbank market rate, with an additional conversion fee of 2.5%.
  4. Direct Bank Transfer withdrawals are subject to the following fees:
    • Less than 3,000 currency units: $50 USD, €35, or £30.
    • More than 3,000 currency units: $100 USD, €70, or £60.
  5. The Casino is not responsible for differences between the requested and received amounts caused by network fees or foreign-exchange fluctuations. This also applies to payment methods using blockchain or other distributed-ledger technologies.
  6. Withdrawals may be returned to financial accounts previously used by the Player to make deposits when the Casino is entitled or required to do so.
  7. Amounts owed because of chargebacks, disputes, or other outstanding liabilities may be deducted from winnings or withdrawals. Where possible, the Player may be informed before the deduction is made.
  8. Payment information may be changed or added only through the Casino or with assistance from customer service.
  9. Withdrawal requests remain pending for 48 hours. After this period, they will be processed on the next business day.Until processing begins, the Player may reverse all or part of a pending withdrawal. The Player is responsible for funds returned to the Casino account before processing. Payment may be delayed until all required verification has been completed.
  10. If a Player wins an amount substantially greater than their total purchases across all Casino Rewards partner casinos, withdrawals will be limited to $4,000 per week. Yukon Gold Casino may increase or reduce this weekly limit at its sole discretion for business reasons.
  11. Payments to cards, bank accounts, and eWallets may be subject to limits imposed by regulators, card networks, banks, payment processors, or financial institutions.Depending on the withdrawal method, the balance may be paid in daily instalments over consecutive business days.
  12. Once Yukon Gold Casino releases a payment, additional time may be required for the funds to reach the Player’s nominated account. Processing periods depend on the payment method, processor, and financial institution. The Casino is not responsible for delays occurring after the payment has been released.

Updated: July 31, 2026, 12:00:00 +1100

We and third parties use cookies and other technologies to improve your experience. By clicking Accept, you agree to the use of all cookies.
Accept